Payment Terms

  • All payments for equipment hire must be finalised upon pick-up.
  • All payments for facilities and/or crew hire must be finalised 48h before use of facilities.
  • Payment for media and duplication services is due upon pick-up

Rental Period

  • Minimum rental period is 1day (24h)
  • Weekend hires are charged as 1 day from Friday 4pm to Monday 10am
  • Weekly hires (7 days) are charged as 4 days

Identification and Insurance

  • Clients must present a valid Driver’s licence or Passport with a valid address to hire equipment
  • In the absence of a valid ID, clients must provide a bond of $1000 to cover insurance excess
  • A surcharge of 10% is added to the total of the equipment hire for insurance purposes (excess $1000)

Cancellation and Late Returns

  • Cancellation of equipment hire must be made 24h before pick-up or will incur a 50% cancellation fee
  • Cancellation of facilities (chroma key studio, casting studio, edit suite, classroom) must be made 48h in advance or will incur a 50% cancellation fee
  • Unfulfilled booking will incur a 50% cancellation fee
  • Late returns for more than an hour will incur 50% of a 1 day hire cost

Studio Hire

  • Weekday one day hire is from 8.30am to 5.30pm (inclusive of bump in and bump out time)
  • Weekday hire beyond 5.30pm can be arranged with Metro Screen Hire & Post Production depending on availability of staff and is charged at $110.00 per hour payable upfront
  • Saturday hire is between the hours of 9.00am and 5.00pm

Media Services and Duplication Terms & Conditions

  • Metro Screen will take all care to deliver a quality product
  • Upon collection, clients should check the product and communicate any technical issues within 14 days
  • In the event of a faulty product (eg duplication or file error) Metro Screen will replace the item at no cost